Heidi Hicks is an experienced leader in business analysis, planning, and systems development, with a strong track record spanning all stages of the systems development life cycle. She has worked on corporate projects across multiple business units, demonstrating her expertise in strategic systems planning and the implementation of target applications.

Currently, Heidi is the Director of Municipal Fleet Maintenance at the City of Edmonton, where she leads the management of the largest municipal fleet in Canada. Known for her commitment to service excellence, innovation, and transformative change, she drives operational excellence and sustainability within both heavy and light-duty fleets. A systems thinker at heart, Heidi excels at envisioning holistic strategies that optimize service delivery while minimizing environmental impact.

Heidi has been a key player in advancing the City’s sustainability goals, supporting the modernization of dual fuel technology, electrification, and hydrogen adoption within the fleet. Her efforts are crucial in reducing greenhouse gas emissions and preparing Edmonton’s fleet for the future.